DELIVERY TIME
We are a group of artisan sculptors and painters and the products are individually made, so manufacturing times are variable, may vary depend on our global working quantity.
Estimated delivery time for products in stock is around 1 week
Estimated delivery time for backorder figures:
- in production: around 30 days
- not in production: around 45 days
- kits: around 1 week
However, the customer can always ask us the estimated date when their product will be ready.
Clients are covered by PAYPAL’s protection service, so we promise to serve the product within that period.
REFOUND
The product that the customer receives is identical to the one that appears in the product photo, of equal quality. For this reason we understand that the customer knows the product.
IMPORTANT!!!!!: We send our packages by CERTIFICATE MAIL so ,if you view some crash, bump or damage in the package, please, TELL IT to postman. We only refund money or send a new figure if there is an official notice from the postal service or a claim for the damaged package. However, PLEASE , CONTACT US FOR ALL YOU NEED