DELIVERY TIME
Please note that all our products are handmade and manufacturing times could suffer variations depending on our global workload.
The estimated delivery time for products in stock and kits is about 1 week.
For backorder figures please contact us for an estimated delivery time.
An estimated delivery time for future releases will be shown on the website.
Clients are covered by PAYPAL’s protection service, so we guarantee the delivery within the shortest time. Transit times depend on your country.
CONDITIONS FOR FIGURES ON PREORDER
Preordering them now has 3 advantages:
– Discount for a limited time: You are a connoisseur of our unique products and we want to reward your trust and support with a discount.
– Don´t miss out on them!! As you know, we make limited units and a handicraft takes time… Be sure you won’t miss out on your favourite ones!
– Preorder with payment plans: It will take time to release these figures, so you could pay in instalments to spread the cost… Your figures will be paid and your wallet will not suffer!
We will keep you informed about production times on the website, but if you prefer, you can contact us for an estimated delivery time.
Clients are covered by PAYPAL’s protection service, so we guarantee the delivery within the shortest time. Transit times depend on your country.
DELIVERY TIME FOR ORDERS WITH PAYMENT PLANS
The delivery time for orders with payment plans depends on the specific payment and delivery dates arranged at the moment of your order. We ship your products once the last payment is done. In case you decide to complete the payment prior to the arranged date the shipment date will not be modified.
For orders containing more than one product please note that the shipment will be done once all products are finished (shipping costs have been calculated for a single shipment). If you want to receive your products separately, contact us.
Read more about our PAYMENT PLANS here.
REFOUND
Any item you purchase is one of a kind. The product you receive is identical to the one that appears on the web, of the same quality.
IMPORTANT!!!!! All our shipments are made by CERTIFIED MAIL. In case of any damage to the package, notify the postman. We only refund money or send a new figure if there is an official notification from the postal service or a claim to the postal service for the damaged package. However, PLEASE CONTACT US FOR ANYTHING YOU NEED.